Hansuli customer information
Policies & care
Read the terms for your purchase, delivery, exchanges and jewellery care. Online and store purchases have different return conditions.
Terms & Conditions
51 sections · Read policy
Company Policy
26 sections · Read policy
Kitty / Jewellery Savings Plan
14 sections · Read policy
Exchange & Return Policy
4 sections · Read policy
Jewellery Repair Policy
38 sections · Read policy
Shipping & Delivery Policy
39 sections · Read policy
Jewellery Care Policy
34 sections · Read policy
Warranty & Manufacturing Defect Policy
43 sections · Read policy
Custom & Made-to-Order Policy
44 sections · Read policy
Size & Resizing Policy
46 sections · Read policy
Old Silver Exchange Policy
51 sections · Read policy
Payment Policy
29 sections · Read policy
Promotional & Sale Policy
44 sections · Read policy
Gift Card & Voucher Policy
42 sections · Read policy
Customer Complaint & Grievance Policy
41 sections · Read policy
Intellectual Property & Brand Usage Policy
43 sections · Read policy
Heritage & Cultural Use Policy
47 sections · Read policy
Privacy information
Supplied statement; complete policy pending
Need help with a particular order or policy? Contact Hansuli.